What a Tow Professional Background Check Covers

Background Screening | August 20, 2021

When working with tow professionals, you want a background check that meets the unique challenges that come with having a geographically dispersed network. You might be wondering what a tow professional background check covers, and who better to ask than the compliance experts at PlusOne Solutions?

Using comprehensive tow professional background checks is critical to your motor club’s  compliance program. While an employment background check may be a familiar term to you, a background check for tow professionals working in your network needs to address some of the more specialized needs and priorities you have as an organization utilizing an extended workforce.

Why Is a Tow Professional Background Check Important?

An employment relationship comes with direct supervision, employment agreements and handbooks that outline behavior, and overall a closer relationship that won’t exist within the service contract relationship with an individual. When working with tow professionals, it is not unusual for your organization to never have direct interaction with the contractors.

At the same time, those tow professionals will likely be in very close contact with your motor club’s customers. With this knowledge, it’s easy to see why a tow professional background check is so important.

What a Tow Professional Background Check from PlusOne Solutions Covers

Identity Verification

A background check for your tow professional wouldn’t be comprehensive if the personal information and identifiers were inaccurate. Some people use multiple names throughout their lifetime, and our tow professional background checks contain a Person/Identity Search that verifies identity using a wide variety of sources, including:

• Credit bureau header information
• USPS address forwarding details
• Utility bill records
• Voter registration data
• Licensing and registration data

This search will provide our team with additional associated names and addresses for the individual, confirm their date of birth, and other details that could lead to additional searches.

Criminal and Driver Record Searches

When you want to ensure that your customers are safe in their workplaces, homes, and communities, you need a tow professional background check that will examine the criminal, sex offender, and driving records of your tow professionals. This also protects your organization from reputational and legal risks. At PlusOne Solutions, we utilize an exhaustive list of services to obtain these records, including:

• County criminal record check
• Federal criminal record check
• National criminal database search
• Sex offender registry search
• Driving record search

Depending on the service scope of the tow professional in question, some of these searches may not be necessary. For further reading, this page offers a more in-depth analysis of the sources utilized in the background screening process.

An Appeal Process

The results of tow professional background checks are not an absolute determination of whether the individual is suitable for the role they are being considered for. As an additional step, it’s important to allow for an appeal to be made as part of the screening process.

An appeal gives the individual a chance to provide additional information that relates to the results of their background check, including circumstances that affected their criminal history, actions they have taken to restore and rehabilitate their life, and any other factors that they think should be considered when determining whether or not they will be selected for their role.

Continuous Criminal Monitoring

When conducting a tow professional background check for the individuals in your network, more traditional background check methods will either only examine the records of the individual before the beginning of the contract, or at the beginning of the contract, and then at regular intervals throughout the duration of the contract.

A continuous criminal monitoring strategy like that offered by PlusOne Solutions will not allow criminal issues like assault, DUI, and theft to go undetected by the motor clubs that utilize an extended workforce. To learn more about what we have to offer, contact us today.

Contents are provided for information purposes only and should not be construed as legal advice. Users are reminded to seek legal counsel with respect to their obligations and use of PlusOne Solutions services.

About PlusOne Solutions

PlusOne Solutions has been an industry leader in the risk management field by specializing in compliance programs that meet the complex challenges of geographically dispersed contractors, vendors, and employee networks. PlusOne Solutions protects companies from possible financial, legal, and reputational risks associated with contractor and vendor relationships while creating safer work environments. To learn more, visit our website.