Background Checks for Roadside Assistance Providers: How We Meet Your Needs

Background Screening | February 6, 2023

Roadside assistance providers get motorists on the road again. To ensure the safety of your customers, you need our background checks for roadside assistance operators. Here’s how we can serve you.

Most car, truck, and motorcycle drivers need roadside assistance from time to time. These days, simply pressing a button in your car, or using an app on your phone, can dispatch roadside assistance technicians to your vehicle’s location. 

Motorists should feel safe with the contractors who are servicing their vehicles. And as an organization that works with roadside assistance providers, it’s your responsibility to do everything in your power to ensure that safety. The best way to do that is to use our service at PlusOne Solutions for background checks for roadside assistance technicians. Here’s how we do it.

Criminal Background Checks

The simplest way to reduce the risk of theft, violence, or other crimes that may be committed by individuals in your network is to submit each one to a criminal background check. At PlusOne Solutions, we search National Criminal Databases, identity verification sources, Sex Offender Registries, and  individual county courthouses to uncover any relevant records of criminal activity. Our search tools can find:

• Additional names, aliases, places of residence, and birthday verification
• Sex offender registrants
• Records of criminal convictions for which pardons and expungements have not been granted
• Information in national databases and on watch lists including the Office of Foreign Assets Control

Continuous Criminal Monitoring

Just because an operator went through an initial background screening doesn’t mean their record stays clean forever. Our team at PlusOne Solutions has developed a continuous criminal record monitoring service that provides customizable, timely updates on crime or incarceration events that occur within your contractor network after and between any background screenings. 

We will provide you with notice of a technician’s incarceration or booking event within 24 hours allowing you to identify potential behavior which may pose a risk to your business, customers, and brand reputation.

Our continuous monitoring service differs from traditional background screenings because criminal issues that happen within the standard two-year screening period can go undetected until the next screening is completed. Our unique continuous background checks for roadside assistance technicians allow you to see alerts on criminal activity including:

• DUI
• Assaults
• Theft
• And more

We know that continuous criminal monitoring doesn’t eliminate the need for periodic comprehensive background checks, but at PlusOne Solutions, our monitoring sources cover over 90% of the population and our monitoring reports are an effective way to identify behavior that can put the safety of your customers at risk and damage your reputation. It works as a solid compliment to the standard screening process.

Motor Vehicle Reports

To ensure that your roadside assistance technicians have a clean driving record, we offer a deep dive into their motor vehicle reports. Roadside assistance operators drive for a living, and you want to reduce the risk of company vehicles being involved in or causing an accident. 

Our search of the Department of Motor Vehicle records will reveal a technician’s driving status and history. We will then generate a report including:

• Class of the license
• Citation history
• Accident history
• Suspension information
• License restrictions
• Current status of the driver’s license

PlusOne Solutions Is Your Background Screening Partner

We know that it can be difficult to keep an eye on every roadside assistance operator in your network. You need a dedicated team that is experienced in background checks for roadside assistance technicians. Having comprehensive reports on file as well as a complete motor vehicle report and continuous monitoring of your technicians and your network is the best way to keep your customers safe and your reputation protected. 

Contact PlusOne Solutions today to see what we can do for you and your business.

Contents are provided for information purposes only and should not be construed as legal advice. Users are reminded to seek legal counsel with respect to their obligations and use of PlusOne Solutions services.

About PlusOne Solutions

PlusOne Solutions has been an industry leader in the risk management field by specializing in compliance programs that meet the complex challenges of geographically dispersed contractors, vendors, and employee networks. PlusOne Solutions protects companies from possible financial, legal, and reputational risks associated with contractor and vendor relationships while creating safer work environments. To learn more, visit https://www.PlusOneSolutions.net.